FAQs
DEBT SETTLEMENT/NEGOTIATION
Does debt negotiation work?
While each case is unique, Mesa Rock Financial and its assigns have used aggressive negotiation strategies
to settle accounts well below our stated goal of 40%.
Can debt settlement improve
my credit rating?
Mesa Rock Financial programs are
designed to resolve and settle the client's debt
with their creditors. Mesa Rock Financial
is not a credit repair company and has no control over the credit reporting
bureau.
Can debt settlement guarantee
how much my settlement will be for?
Mesa Rock Financial prepares a
program worksheet for the client to review and approve. However, Mesa Rock Financial cannot guarantee what the client's creditors will do
now or in the future until a settlement agreement has been reached,
acknowledged, conveyed and accepted by all parties.
Who qualifies for a Mesa Rock Financial settlement program?
Businesses, professional individuals,
independent contractors and consumers experiencing a financial hardship
qualify. One of our Analysts can determine whether or not your financial
situation qualifies for a settlement program.
CLIENT RELATED QUESTIONS
Who will have access
to my personal and financial information?
Only those associates affiliated
with Mesa Rock Financial, having a specific purpose or function to
the benefit and or advantage of the client, which requires access to
Confidential Information of the client and or the client's creditors,
will have such access.
Will your other client’s
settlements affect my settlement with the same creditor?
Mesa Rock Financial subscribes
to a very high business and professional code of conduct as well as
a privacy policy on behalf of our clients. Prior settlement agreements
for other clients with the same creditors are confidential and never
made a part of an ongoing settlement negotiation.
Does Mesa Rock Financial
control or direct my funds while they are accumulating?
The client's income and expenses
for the necessities of life dictate the amount of funds the client
has available to accumulate to settle with creditors. These settlement
funds remain under the care, custody, and control of the client. Mesa Rock Financial will convey final settlement agreements to the client
along with any payment conditions of a creditor, which shall be performed
at the direction of the client.
Do you have to be delinquent
to qualify for a Mesa Rock Financial program?
No. Most businesses and consumers
experiencing a financial hardship from a variety of adversities know
in advance that their cash or cash flow will be insufficient to satisfy
their debts.
Should I stop paying
my creditors while working with Mesa Rock Financial?
Mesa Rock Financial can provide
the client with an assessment, analysis and forecast of what might
be expected if the client chooses to enroll in a Mesa Rock program
to resolve, and settle their debt. Mesa Rock Financial cannot
advise a client to stop paying their creditors. However, Mesa Rock
will advise that their program is set up to leverage the non-payment
of monthly consumer debt laden with interest and other fees against
the one time lump sum settlement of the debt through negotiation.
How can Mesa Rock Financial
help you?
Mesa Rock Financial, with principals
having over fourteen years experience working with secured and unsecured
debt, will work with you and your creditors to resolve and settle your
debts based on your financial capability and not on someone else's
financial model. We can also redirect most of the creditor correspondence
and communications to Mesa Rock Financial for timely and proper responses.
QUESTIONS ABOUT CREDITORS
What is unsecured vs.
secured debt?
Unsecured Debt - for Mesa Rock
Financial purposes shall be defined as any loan or other financial
obligation of a client, which IS NOT secured by real or personal property
and DOES NOT have a priority position with respect to other unsecured
obligations of the client.
Secured Debt - for Mesa Rock Financial
purposes shall be defined as any loan, lien or financial obligation
of the client, which IS secured by real or personal property and or
DOES have a priority position with respect to other unsecured obligations
of the client.
NOTE: Clients with debts having priority by statute
or court order, such as taxes and judgments, may negotiate settlements
with these and other creditors.
Can Mesa Rock Financial
give me information about my creditor’s history of settlements?
Mesa Rock Financial may, from time
to time, offer redacted examples of previous settlements while keeping
the identity of the client confidential.
Does Mesa Rock Financial
provide the creditor with a guarantee of my settlement payment?
Mesa Rock Financial can only convey
to the creditor information demonstrating that a client has sufficient
funds on account as provided by the client.
What if my creditors
only offer settlement amounts above your estimated amounts?
That is possible and Mesa Rock
Financial will convey all such offers or responses-to-offers received
from the client's creditors to the client. However, Mesa Rock Financial
has the client's forecast from their current financial condition by
which to further negotiate on behalf of the client and use that information
to demonstrate the limits of what the client has to work with. The
only option the creditor will have is to incur more expenses through
a court action, which could force the client into bankruptcy where
the creditor may end up with far less if anything at all.
What happens if my creditors
won’t or don’t settle with us after your fee is paid?
Mesa Rock Financial provides the
same services to the client for the duration of the Mesa Rock program
regardless of the payment option selected by the client. Creditors
will eventually settle, some faster than others depending on their
individual policies and strategies. Some offer lower settlements for
earlier payoffs fearing that the client may file bankruptcy. Other
creditors hold out longer hoping for a larger settlement. Most tend
to fall between the two and can therefore be forecasted within a reasonable
estimate of what to expect overall.
Can debt settlement
stop the creditors from calling me at home and at work?
Creditor calls will continue. This
is typically the most effective way for creditors to get you to begin
sending them payments once again. These calls normally occur between
30-150 days and then subside. Mesa Rock’s experienced staff will guide
you with appropriate suggestions and strategies through this difficult
time.
RESPONSES
How does the creditor
know Mesa Rock Financial really represents me?
The client will provide Mesa Rock Financial with sufficient confidential information to identify
and authenticate the client to the creditor in a manner providing the
creditor a level of confidence that Mesa Rock Financial has established
an agency relationship with the client.
Are my accounts handled
individually or in some mass process?
Mesa Rock Financial processes
each client account individually. However, Mesa Rock Financial may
establish with certain creditors specific periods to negotiate several
accounts in a cooperative effort to afford the creditor more favorable
efficiency of its resources in a manner that does not adversely affect
the client.
Will it help to inform
my creditors of the cause for my financial condition?
If the client wishes Mesa Rock Financial to inform creditors of the cause for their financial
condition, Mesa Rock will review the cause and suggest to avoid the
disclosure or to include it in an appropriate manner. In general, there
are very few causes that creditors have not heard numerous times before.
How will I know what
my creditors offer or responses are?
Mesa Rock Financial will
convey offers, responses to offers and acceptances between the client
and the client’s creditors until a settlement agreement is reached.
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